What happens when an invoice is overdue?

When an invoice's due date passes without payment, NextPay automatically updates its status to "Overdue." Here is what happens next:

• Automatic reminders — If you have enabled automated reminders in your invoicing settings, NextPay will send email reminders to the client on a schedule you configure (e.g., 1 day after due, 7 days after due, 14 days after due).
• Dashboard alerts — Overdue invoices are highlighted in the Invoices list so you can quickly see which clients have outstanding payments.
• Manual follow-up — You can manually resend the invoice or send a custom reminder from the invoice detail page.

NextPay does not charge late fees automatically. If your payment terms include late fees, you will need to create a separate invoice for the penalty amount or add it to a future invoice.

To reduce overdue invoices, consider setting shorter payment terms, enabling automatic reminders, and following up promptly when due dates approach.